Download Help

Download Help (Instant Digital Files)

All products on PoppyPixel are instant digital downloads (no physical item is shipped).

How to download:
1) After checkout, you’ll see a download link on the order confirmation page.
2) You’ll also receive an email with a download link.

Files are usually delivered as a ZIP folder.
To use them:
• Mobile: use a ZIP extractor app if needed.
• Windows: right-click → Extract All
• Mac: double-click the ZIP

What’s inside:
• SVG files (for Cricut, Silhouette, cutting machines)
• PNG files (transparent background, print-ready)

Troubleshooting:
• If you can’t find the email, check Spam/Promotions.
• If the link doesn’t work or a file is missing, contact us with your order number and we’ll fix it.